Job Summary:

An individual who, under Agency supervision, provides assistance with nutritional and environmental support and ADL assist in the clients place of residence.

Organizational Relationship: Reports to the Administrator

Risk Of Occupational Exposure To Blood Borne Pathogens:  A: high exposure.

Qualifications:

• Be able to read, write, and communicate effectively with client and supervisor;
• Be capable of completing assigned job duties.
• Be capable of following a care services plan with minimal supervision, if applicable.
• Have a valid driver’s license and proof of insurance if transportation is a part of the caregiver’s duties.
• Be at least eighteen (18) years of age.
• Not have prior convictions or have pled no contest (nolo contendere) to crimes related to theft, abuse, neglect, or exploitation of a child or a vulnerable adult as defined in S.C. Code Section 43-35-10 et seq., for child or adult abuse, neglect or mistreatment, or a criminal offense similar in nature to the crimes listed in this subsection.
• Not have prior convictions or have pled no contest (nolo contendere) to crimes related to drugs within ten (10) years of providing in-home care to clients.
• Must have a criminal background check & any other required checks.
• Must have current CPR certification.

Responsibilities:

• Perform tasks assigned by the Supervisor.
• Document in writing, on agency forms  each client assignment.
• Promptly report any significant changes observed or reported in the client’s condition.
• Confer as required with the Administrator/designee regarding client’s progress.
• Provide ADL assist services which may include assistance with bathing, assistance with mobility and walking, changing of bed and laundering linens and personal clothing, toileting assist, feeding, light cleaning in essential areas of the home during personal care activities, transportation, accompanying the client to obtain medical diagnosis and treatment, other tasks as outlined on service plan.
• Follow Standard precautions/proper infection control when providing client service.
• Maintain client confidentiality per Agency policy.
• Perform ONLY tasks specified for each individual client on the service plan.
• Follow emergency procedures in the event of any medical or non-medical situations.
• Follow client rights at all times.
• Record each activity performed on each case on a daily basis.
• Report any incidents or client changes immediately to the Supervisor.
• Submit Daily Activity Sheets and record accurately on a timely basis (weekly).
• Follow instructions, is punctual and is at work as scheduled.
• Follow all agency policy and procedures.
• Attend all in-service education annually per agency policy.
• Maintain effective communication with client, family, supervisor and other team members.  Follows instructions, is punctual and attendance is acceptable.
• Other duties as assigned.

Functional Abilities:

• Is able to lift, turn and transfer clients.
• Is able to carry bundles upstairs weighing up to 10 pounds.
• Must be able to stoop and bend.
• Must be able to travel to prospective client’s place of residence.
• Must be able to hear and effectively communicate in English.

Job Summary:

Responsible for taking new referrals, matching workers with the case and managing the ongoing client needs keeping continuity as the priority aspect of the process.

Organizational Relationship: Reports to the Administrator

Risk Of Occupational Exposure To Blood Borne Pathogens:  C: no exposure.

Qualifications:

• High School graduate (or equivalent),
• 1-year recent experience as a scheduling coordinator in a home services agency or related field.
• Ability multi-task and a Propensity for working with and helping people
• Must have a criminal background check.

Responsibilities:

• Takes incoming referrals without delay.
• Actively works to encourage departmental growth (networking).
• Cooperates with Scheduling Manager regarding investigation of client complaints/concerns. Remains calm, non-defensive and helpful in finding appropriate resolution.
• Cooperates regarding new processes developed to improve workflow and efficiency.
• Files all incoming documents timely and efficiently keeping all information confidential.
• Prints and distributes weekly accurate schedules.
• Reports staff who service clients outside the scheduled times without notification to the office.
• Receives and follows up on faxes received from answering service each morning.
• Takes and gives report from/to On-Call each morning.
• Reports all complaints and/or problems related to off hour issues (answering service) or On-call.
• Participates in the QA Committee & orientation process as requested.
• Cooperates with Scheduling Manager regarding scheduling projects as designated by the Administrator to improve internal scheduling processes.
• Other duties as assigned.
• Opens all staff requests within 48 hours of receipt.
• Reviews staff paperwork for accuracy/completeness to ensure medical records are up to date.
• Enforces the Agency’s disciplinary process without prejudice or discrimination.
• Notifies the Agency of emergencies, sickness, and other imminent occurrences that may affect the client caseload as quickly as possible relative to the event’s occurrence.
• Submits written time requests 2 weeks or more in advance of planned time off.
• Other duties as assigned.

Functional Abilities:

• Is able to carry bundles upstairs weighing up to 10 pounds.
• Must be able to stoop and bend.
• Must be able to hear and effectively communicate in English.